The technology platform for
AI support operations.
Upcroft connects your business platforms to AI agents and human operators. Data ingestion, orchestration, transformation, and secure credential management — built for support at scale.
Trust & Security
Your platform credentials and customer data are the foundation of your operation. We treat them accordingly.
Credential isolation
Platform credentials are encrypted at rest and in transit. They are never exposed to human operators — only the automated ingestion pipeline accesses your systems.
Data encryption
All data is encrypted at rest (AES-256) and in transit (TLS 1.2+). Database backups are encrypted with the same standards.
Least-privilege access
Role-based access controls ensure only the people and systems that need access have it. Access is audited and reviewed regularly.
Data retention
We retain only the data needed to operate your support workflows. On termination, your data is deleted or returned in accordance with our Data Processing Agreement.
Who we are
Upcroft Works Pty Ltd builds the platform, data, and engineering that makes AI-native support operations sing.
With governance, security posture, and operational standards to match.